Escucha activa y preguntas adecuadas
- Lecturas recomendadas y/o bibliografía:
-
- King, G. A., Servais, M., Bolack, L., Shepherd, T. A., & Willoughby, C. (2011). Development of a measure to assess effective listening and interactive communication skills in the delivery of children’s rehabilitation services. Disability and Rehabilitation, 34(6), 459–469.doi:10.3109/09638288.2011.608143
-
- Pinto, R. Z., Ferreira, M. L., Oliveira, V. C., Franco, M. R., Adams, R., Maher, C. G., & Ferreira, P. H. (2012). Patient-centred communication is associated with positive therapeutic alliance: a systematic review. Journal of Physiotherapy, 58(2), 77–87.doi:10.1016/s1836-9553(12)70087-5
-
- Ohm, F., Vogel, D., Sehner, S., Wijnen-Meijer, M., & Harendza, S. (2013). Details acquired from medical history and patients' experience of empathy--two sides of the same coin. BMC medical education, 13, 67. doi:10.1186/1472-6920-13-67
-
- Neumann, M., Bensing, J., Mercer, S., Ernstmann, N., Ommen, O., & Pfaff, H. (2009). Analyzing the “nature” and “specific effectiveness” of clinical empathy: A theoretical overview and contribution towards a theory-based research agenda. Patient Education and Counseling, 74(3), 339–346. doi:10.1016/j.pec.2008.11.013
-
- Kreps, G.L. y Thornton, B.C. (1992). Health communication: Theory and practice (2da ed.). Prospect Heights, IL: Waveland Press. (libro)
-
- Gordon, G. H., Baker, L., & Levinson, W. (1995). Physician-patient communication in managed care. The Western journal of medicine, 163(6), 527–531.
-
- Peterson, M. C., Holbrook, J. H., Von Hales, D., Smith, N. L., & Staker, L. V. (1992). Contributions of the history, physical examination, and laboratory investigation in making medical diagnoses. The Western journal of medicine, 156(2), 163–165.
- Infografía (puedes descargar las infografías en alta resolución a través de tu "zona de miembro"):
- Vídeo recomendado (créditos a la Dra. Antonia Pades Jiménez de la Universidad de las Islas Baleares):